Amulya IT-Hardware product support

Amulya IT’s hardware support services helps the manufacturers and the global assembling companies, ease their job on managing their customers by offering variety of services. The manufacturers, resellers, distributors are in demand to invest more to serve their customers after they had purchased the product. Amulya IT’s key focuses includes Post Sales support and also presales support by assisting the customers to select an apt product solution.  Amulya IT help reduces the cost spent on offering support services to the world wide customers and thus promotes a long term gain for the companies.

Amulya IT hardware support services includes,

  • Initializing the product as suggested by the manufactures
  • Configure the product as per the manual
  • Provide basic training and awareness on the usage of the Product
  • Ensure that the product serves the overall purpose of the purchase.
  • Ongoing technical support and ensure the functionality of the product.
  • Scrutinize the products and recommend for returns
  • Offer order management services
  • Inventory management and handle the dispatch services
  • End-End support cycle

Amulya IT has vast experiences on serving IT and Non IT based products. Our motto is mainly to satisfy the customers and their needs. Along the same lines we have served broad range of verticals mainly ranging from IT / IT related peripherals to “Point of Sales’ devices.

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